New student-focused IT Help Desk!
UPEI ITSS, in partnership with the Robertson Library, has launched an exciting new extension of its IT Help Desk services. A new Help Desk dedicated specifically to assisting our UPEI students has opened in the Library Learning Commons, Room 275, operating Monday to Friday from 8:00 am to 4:00 pm.
This new student-focused desk complements the existing ITSS Help Desk in AVC 246S, which will now be dedicated exclusively to supporting UPEI Faculty and Staff.
Basic IT support will continue to be available at the main Library Service Desk from 8:00 am until 8:00 pm, but the new ITSS Help Desk in the Library will serve as a convenient referral point for cases requiring more advanced ITSS assistance.
Students seeking ITSS support can visit the Library in person or submit a request through the online . The help desk number remains (902) 566-0465 and will soon be outfitted with a tree selection to provide both service to students and critical live support for employees.
Visit the page for more information.